Our goal is for you to be satisfied with your purchase from WOLLAWONKA. If for any reason you are not satisfied with your buy, we are happy to refund or exchange it for you. If your item(s) was purchased from one of our WOLLAWONKA distributors, it will need to be exchanged or returned to that specific location.
If you purchased an item from wollawonka.com and want to exchange it for a different color, size or style, you can do so by returning the item, within 14 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. All exchanges are dependent on current stock.
Item(s) purchased from wollawonka.com must be returned in new and unused condition in order to receive a refund. To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. We will ship the new items to the original ship to address at no extra charge. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% fee.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
Att.: Shop Order
Borups Plads 26 3 tv.
2200 Copenhagen N.
If you should have any questions please contact us